Terms & Conditions

1. Definitions

In these Terms & Conditions, the following words carry the meanings set out below:

• "Agreement" — these Terms & Conditions, together with any booking confirmation or service order.
• "Company", "We", "Us", "Our" — Legara, operating from 148 Thanon Ratchaphruek, Bang Krang, Mueang Nonthaburi, Nonthaburi 11000, Thailand.
• "Service" — any of the estate organisation and legacy documentation services offered by Legara, including Estate Organisation Workshops, Document Filing Toolkit supply, and Records Digitization & Archiving.
• "User", "You", "Your" — any individual or household representative who books, purchases, or attends a Legara service.
• "Materials" — printed guides, templates, folder sets, index sheets, and digital files produced or provided by Legara as part of a Service.
• "Documents" — any physical papers, records, or files belonging to the User that are submitted to Legara as part of a digitization or archiving engagement.

2. Acceptance of Terms

By booking, purchasing, or attending any Legara Service, you confirm that:

• You are at least 18 years of age or are acting with the authority of a legal guardian.
• You have the legal capacity to enter into this Agreement under Thai law.
• You have read, understood, and agree to be bound by these Terms & Conditions.
• Where you are booking on behalf of another person or a household, you confirm you have authority to do so.

If you do not agree with any part of these Terms, you should not use or book our Services.

3. Service Description

Legara provides three estate organisation and legacy documentation services:

Services are available primarily to households in the Bangkok Metropolitan Area and Nonthaburi. Enquiries from other locations are welcome and will be considered on a case-by-case basis.

4. Booking & Payment

• 4.1 Booking confirmation. A booking is confirmed only when Legara sends a written confirmation (by email or in person). Enquiries and expressions of interest do not constitute a booking.
• 4.2 Payment. Payment is required in full in Thai Baht (฿) before the Service commences, unless otherwise agreed in writing. We accept bank transfer and cash; other methods may be offered at our discretion.
• 4.3 Prices. Prices shown are current at the time of booking and are inclusive of any applicable taxes. We reserve the right to update prices for future bookings; confirmed bookings will not be repriced.
• 4.4 Receipts. We will provide a receipt or invoice upon request.

5. Cancellations & Rescheduling

• 5.1 By the User. If you need to cancel or reschedule, please notify us as early as possible by phone or email. Cancellations made at least five working days before the scheduled date will receive a full refund. Cancellations made with fewer than five working days' notice may be subject to a partial or no refund, at our discretion.
• 5.2 By Legara. If we must cancel or reschedule a Service, we will inform you as soon as practicable and offer either a rescheduled date or a full refund of any payment made.
• 5.3 Digitization engagements. Once physical documents have been received by Legara and work has begun, cancellation fees reflecting work completed may apply.

6. User Responsibilities

• 6.1 Accuracy. You are responsible for the accuracy of any information you provide to us, including names, addresses, and details of documents submitted for digitization.
• 6.2 Document ownership. By submitting physical documents to Legara, you confirm that you have the right to share and reproduce those documents, or that you have obtained the necessary permissions from relevant parties.
• 6.3 Use of Materials. Materials provided as part of our Services are for personal household use. You may not reproduce, distribute, or sell them for commercial purposes.
• 6.4 Workshop conduct. Workshop participants are expected to conduct themselves respectfully. Legara may ask any participant whose behaviour disrupts the session to leave; no refund will be issued in such circumstances.
• 6.5 Professional advice. Legara's services are educational and organisational in nature. Nothing we provide constitutes legal, financial, tax, or medical advice. For regulated matters, you should consult a licensed professional.

7. Intellectual Property

• 7.1 Our materials. All templates, guides, folder designs, indexing systems, and other materials created by Legara remain the intellectual property of Legara. Purchase of a Service grants you a personal, non-transferable licence to use those materials within your own household.
• 7.2 Your documents. Legara does not claim any ownership of documents you submit. You retain full ownership of your personal records at all times.
• 7.3 Restrictions. You may not reverse-engineer, copy for resale, or use Legara materials as the basis for a competing service.

8. Disclaimers

• 8.1 Informational nature. All content presented in workshops and all written materials are provided for informational and organisational purposes only. They do not constitute professional advice of any kind.
• 8.2 No outcome promises. We do not promise or imply any particular outcome from using our Services. The usefulness of estate organisation depends on individual circumstances outside our control.
• 8.3 Third-party services. We may refer to or mention third-party tools or services during workshops. We are not responsible for those third parties and do not endorse them.
• 8.4 Website accuracy. We take reasonable care with the content on our website, but do not warrant that it is always current, complete, or free from error.

9. Limitation of Liability

• 9.1 To the extent permitted by Thai law, Legara's total liability to you for any claim arising from a Service shall not exceed the amount you paid for that specific Service.
• 9.2 We will not be liable for indirect, incidental, or consequential losses, including loss of data beyond what is recoverable from originals returned to you.
• 9.3 Document care. We take reasonable care of physical documents entrusted to us. In the event of accidental damage or loss while in our custody, our liability is limited to the direct cost of reproduction where reproduction is possible.
• 9.4 Force majeure. We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, civil unrest, or utility failures.

10. Indemnification

You agree to indemnify and hold harmless Legara, its staff, and its representatives from any claim, loss, or expense (including reasonable legal costs) arising from your breach of these Terms, your misuse of Materials, or your submission of documents to which you did not have the right of access or reproduction.

11. Termination

• 11.1 By either party. Either party may end a service engagement by written notice if the other party materially breaches these Terms and does not remedy the breach within 10 days of being notified.
• 11.2 By Legara. We may decline to provide or continue a Service if we reasonably believe that continuing would involve us in a breach of law or a serious ethical concern, with refund of any prepaid amount for work not yet undertaken.
• 11.3 Survival. Clauses 6 (User Responsibilities), 7 (Intellectual Property), 9 (Limitation of Liability), 10 (Indemnification), and 12 (Dispute Resolution) survive termination.

12. Dispute Resolution

• 12.1 Informal resolution. If you have a concern about a Service, please contact us first at [email protected]. We aim to respond and attempt to resolve the matter within 15 working days.
• 12.2 Governing law. These Terms are governed by the laws of the Kingdom of Thailand, including the Civil and Commercial Code and the Consumer Protection Act B.E. 2522 (1979) and its amendments.
• 12.3 Jurisdiction. Any dispute that cannot be resolved informally shall be referred to the courts of Nonthaburi Province, Thailand, unless Thai law requires otherwise.

13. General Provisions

• 13.1 Entire agreement. These Terms, together with any written booking confirmation, constitute the entire agreement between you and Legara for the relevant Service.
• 13.2 Severability. If any provision is found to be unenforceable, the remaining provisions continue in full force.
• 13.3 Waiver. Failure by either party to enforce any right under these Terms does not constitute a waiver of that right.
• 13.4 Assignment. You may not assign your rights under these Terms to any third party. Legara may transfer its obligations with reasonable notice where a business transfer occurs.
• 13.5 Notices. Formal notices should be sent by email to [email protected] or by post to our Nonthaburi address.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page. For bookings already confirmed, the Terms in effect at the time of confirmation apply. Continued use of our website or booking of future Services after an update constitutes acceptance of the revised Terms.

We will not apply material changes retroactively to Services already paid for and scheduled.

15. Contact Information

For questions about these Terms or any legal matter related to a Legara Service: